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Concepts Before Words

By Matt Jones Leave a Comment

Earlier this week, I was pitching to a prospective client. Despite English not being her first language, she seemed to be following me quite comfortably. Everything was going smoothly until I used a word with which she was not familiar. Our eye-contact was momentarily broken as she leaned toward her associate for translation. I paused to allow for this before giving my own … [Read more...]

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